Good to know I'm not alone in my frustration with the call centers! To top it off, DH finally had a chance to look at the new remote last night. For whatever reason, he put the same batteries as he tried last time into the old remote, and it worked. I give up! I'm going to make that note for him - put it on the TV. I'm pretty sure he is authorized to chat on our account. If not, you can be sure I'll make that happen!
Not my problem -- I'm done with that. For ...
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